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GuestCentric | Features 2015

In the first newsletter of 2015 we are very excited to bring you some news from GuestCentric! And if you are in Madrid for the weekend, we have a special invitation for you. Enjoy our January newsletter.

The 7th most read article on Tnooz in 2014


At GuestCentric we love to share our insights about the hospitality industry and help hoteliers grow their business.

That is why we are very happy that the article “Why TripAdvisor has a chance to eat the lunch of”, by Pedro Colaco, our CEO, was ranked as one of the top ten most popular articles on Tnooz in 2014!

If you missed it, you can read it here.


Tnooz GuestCentric Top10

Visit GuestCentric at FITUR 2015


Since Thursday, January 28, GuestCentric team is at FITUR Madrid 2015. The event is taking place until Sunday, February 1, and we would love to have your visit.

Find us at stand #8A36 (hall 8) and check our new features and meet our team. Feel free to stop by at our stand or make a meeting appointment by sending an email to


FITUR 2015 GuestCentric


Miami Beach Boutique chain of 15 hotels joins GuestCentric


We are very pleased to share with you that the South Beach Group, which boasts a collection of 15 boutique hotels in the heart of Miami Beach, has chosen GuestCentric as their booking engine provider for all their properties.

“It took only seven days since our first contact with GuestCentric to having the complete system up and running, integrated with Siteminder and generating direct bookings at one of our properties. Once it was running, we were convinced GuestCentric was the right solution for us”, said Lauren Koston, Online Image and E-Commerce Director of the South Beach Group.

Read the full history here.


South Beach Group GuestCentric


Set new User Roles on GuestCentric platform


Our customers “make a wish” and we make it real! This new feature is the result of your requests.

Now it’s possible to create Users Roles and restrict access of users on certain areas of GuestCentric platform. The Users Roles can be set on from Administration menu, in the Setup area. There you will find the five default Users Roles created:

▪ Administrator

▪ Reservations

▪ Revenue user

▪ Social Media

▪ Website User

All roles can be edited and changed, except the Administration role that has access to all areas of GuestCentric platform.


By GuestCentric

 ©2015 GuestCentric Systems | 104 West 40th Street, Suite 400 New York NY 10018
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